You get a clear history of public/private messages sent to the customer/technicians (notes). The interface is fantastic for both users and technicians. Their new Helpdesk version is great, a bunch of great features and way more to come in each update and new major versions to come. Information found by Lansweeper is of great value, using SNMP, WMI, SSH, etc.Īssets are clear to read and you easily find what you search for! Optimize Costs: Reveal needless expenses and manage your IT cost-effectively.
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